Sales Policy for LacedCiteino

Effective Date: January 8, 2025

At LacedCiteino, we aim to provide a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions under which we sell products through our website, lacedciteino.com, including pricing, payment, and delivery processes. By making a purchase on our website, you agree to these terms.

1. Product Availability

All products listed on our website are subject to availability. While we strive to ensure that all items are in stock, there may be instances where products are unavailable due to high demand or unforeseen circumstances.

  • Product Listings:
    We make every effort to ensure that product descriptions, images, and prices are accurate. However, product specifications and prices may be subject to change without notice.

  • Out-of-Stock Items:
    If a product you ordered becomes unavailable after purchase, we will notify you promptly. We will offer the option of a full refund or provide an estimated delivery time for backordered items.

2. Pricing

  • Currency:
    All prices on LacedCiteino are listed in US dollars (USD) unless otherwise specified.

  • Price Changes:
    We reserve the right to adjust prices at any time, and any price changes will be reflected on our website. The price that applies to your order is the one displayed during checkout at the time of purchase.

  • Promotions:
    We may offer promotional discounts or sales events from time to time. These promotions will be subject to specific terms and conditions and may have an expiration date.

3. Payment

  • Accepted Payment Methods:
    We accept the following payment methods for purchases:

    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment methods as available on our checkout page

  • Payment Authorization:
    Payment is charged when your order is confirmed. By submitting your payment details, you authorize us to process the transaction. If there is an issue with payment authorization, we will notify you and provide instructions for resolution.

  • Taxes:
    Applicable sales tax will be added to your order based on your shipping address, as required by law.

4. Order Confirmation

After placing your order, you will receive an order confirmation email that includes a summary of your order, including the items purchased, the total price, and the shipping details. Please review your order details carefully and contact us immediately if you notice any discrepancies.

  • Order Processing:
    Orders are processed on business days (Monday to Friday) excluding holidays. Once your order is processed, you will receive a shipment confirmation email with tracking details.

5. Shipping and Delivery

  • Shipping Options:
    We offer various shipping methods to accommodate different delivery needs. During checkout, you can select the shipping option that best suits your needs. Please note that shipping fees will be added to your order based on the method chosen and the delivery location.

  • Shipping Time:
    Estimated delivery times are provided during checkout. Shipping times may vary depending on your location and the availability of the items in your order. Please note that these are estimates, and actual delivery may take longer due to factors beyond our control, such as weather delays, customs clearance, or carrier issues.

  • International Orders:
    We currently offer international shipping to select countries. Additional customs duties, taxes, and shipping fees may apply to international orders, which are the responsibility of the customer.

6. Returns and Exchanges

  • Returns:
    If you are not satisfied with your purchase, we accept returns within 30 days of the purchase date. Items must be unused, in their original packaging, and in resellable condition. For more information on our return process, please refer to our Refund and Returns Policy.

  • Exchanges:
    If you wish to exchange an item for a different size, color, or model, please follow the same return process. Once we receive the returned item, we will ship the new item to you. Please note that you will be responsible for the return shipping costs for exchanges.

7. Cancellations

  • Order Cancellation:
    If you wish to cancel your order, please contact us as soon as possible. We process orders quickly, and once your order is shipped, it cannot be canceled. If your order has not been shipped yet, we will cancel it and issue a refund.

  • Custom or Personalized Orders:
    For custom or personalized orders, cancellations are not accepted once production has started.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@lacedciteino.com or call us at (812) 866-3359. We will resolve the issue promptly by offering a replacement or refund for the defective item.

  • Proof of Damage:
    We may require photographs of the damaged or defective product to process the return or replacement.

9. Limitations of Liability

While we make every effort to ensure the accuracy of product descriptions, prices, and availability, LacedCiteino is not liable for any typographical errors, incorrect pricing, or product unavailability. In the event that an error is discovered, we will make efforts to correct the issue and notify you of any changes.

10. Customer Support

If you have any questions or concerns regarding your order, payment, shipping, or product details, please contact our customer service team:

  • Email: info@lacedciteino.com
  • Phone: (812) 866-3359
  • Mailing Address:
    LacedCiteino
    910 S Goldenrod Ln
    Hanover, Indiana 47243
    United States

Note: This Sales Policy is subject to change without prior notice. We recommend reviewing this page periodically for updates. Changes will be effective immediately upon posting the updated policy.